Frequently Asked Questions
Will the Apple bags fit other computer brands like Dell and Toshiba?
In some instances, they will. We recommend you compare the measurements of your laptop with the measurements of our cases which can be found on the specific product page.
What is the best way to clean my Brenthaven laptop bag?
We recommend that you spot clean with a mild soap (such as Woolite™) and warm water with a cloth or soft bristle brush. Rinse soap off thoroughly and lay or hang to dry - do not dry with heat, do not submerge in water. Please email or call customer service with any questions.
Can I use my laptop bag with my wheeled luggage?
Absolutely. On the back of most of our shoulder cases, we have a (wheelie) strap with snaps so you can adjust and secure the case to your already existing wheeled luggage.
What other products does Brenthaven make?
We have a great assortment of Brenthaven Shoulder Bags and Backpacks. Please send us an email if you would like more details on these products.
Can I get a Brenthaven laptop bag with custom embroidery?
Yes. We have a one time $100 initial set-up fee and a $10 per bag embroidery charge. Upon final approval of the embroidery a ship date will be established.
Where can I purchase a Brenthaven laptop bag?
Brenthaven cases can be purchased at most Apple retail stores and at www.apple.com. You can also purchase directly from Brenthaven, there are several ways you can do this:
- Order from our website
- Email your order to: orders@brenthaven.com
For retailers, our products can also be purchased from our distributor partners around the world.
If you are interested in buying our products for your employees, please send us an email at info@brenthaven.com to arrange for a sales call.
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