ProStyle™ Backpack-XF  

I purchased a used Brenthaven backpack 6 years ago and it was amazing, it took years before I started to see signs of wear and it was already used when I got it. I obviously purchased another one, not even because I needed to but more because I appreciated the updated features. and loved the old one so much. The new one had a problem with a piece of the shoulder strap fabric coming off and when I contacted customer service they replaced it immediately with an updated version and I was able to donate the old one. I wouldn't trust my laptop case to another company. I'm looking for excuses to buy more Brenthaven products.

I have had my Prostyle BP-XF for about a year and a half. I love it as it keeps my Macbook Pro safe and is very comfortable to wear for long sessions. It has been thoroughly used, so much that the seem on one of the shoulder straps is coming a part. One email and two days later a response from Brenthaven telling me they are sending me a new backpack. Unbelievable customer service. I will be a buyer for life.

This is ridiculous! Brenthaven has created a laptop bag that just isn't breaking. I purchased a previous generation of this backpack in the summer of 2003. That's almost a decade ago. And since then I've drug my laptop in it all across the globe--from New Zealand to Alaska. This laptop case been through mud, rain, ice, fallen off buses and been run over. And I'm not exaggerating. Not only did it protect my laptop very well, but I still use it today! It's a little worn around the edges, but still is as rugged and functional as the day I bought it. I'm very impressed. I would have gone through at least 5 packs of the cheaper stuff--and probably had my laptop destroyed for all the abuse I drug it through. Honestly, it makes me happy to know that there are still companies who really care about making a product to truly last!

I had a problem with the zipper on my MacBook Case. They sent me another one without any hassle at all. Brenthaven is wonderful and has earned my business for life.

I received the MacBook case and your follow-up call and I am 100% pleased with this quick and efficient turnaround. What an outstanding job and customer service. I will continue to promote Brenthaven as the premier MacBook case for business travelers. Thanks again and job well done.

I bought my Brenthaven backpack MacBook case back in 03/04 to protect my brand new G4 Powerbook 17". Back then I rode a vintage Vespa to and from work from the outside of Denver to downtown. One day going about 50mph I hit sand downtown and went down hard. I slide on the backpack for about 20ft. I wrecked my knees pretty bad but my laptop survived without incident and I still can operate this laptop to this day. Now living in Northwest Ohio and being part of a well know chopper shop I commute everyday on my chop and I still use that same Brenthaven MacBook case to house my newer Macbook Pro 17" when commuting. While waiting to turn into my drive way I was hit from behind by a motorist who was not paying attention. Needless to say I did not escape without injury and ended up with a broken nose, broken back and broken ribs. This time the Macbook didn't escape without a injury. The screen was shattered and the frame is pretty bent up. Oddly enough when hooked up to an external monitor it still functions. The MacBook case has a couple of freys and a small rip but other than that it still works! All the external hard drives I had in it still work and I was able to save all my data. On top of that I attribute the backpack as helping to soften the blow to my back. The Dr. said the MacBook case most likely stopped my injuries from being much worse, well that and the Macbook Pro. When I have the money I will be buying a new Brenthaven backpack MacBook case for my commutes!

I love this backpack and the perfect upgrade from my previous Brenthaven MacBook Pro case. Extremely well made product and a perfect fit for the Macbook Pro. I also own the Victorinox Architecture™ 2.0 Big Ben which is too large and the side entry doesn't zip all the way to the bottom. The Victorinox zipper placement results in a difficult entry and it scratches your Macbook, so I prefer this backpack Macbook case. You add a little thickness for the 'xray friendly,' but love the convenience and the TSA agents thank me all the time for using the MacBook case.