The Broadmore backpack is perfect for those with a larger load who still want the details of luxury. This backpack features supple Napa leather trim, aesthetic touch-points and offers ultimate laptop protection. The Broadmore backpack is crafted with an intelligent interior containing dedicated compartments for a laptop, tablet and other daily essentials to help keep you organized on-the-go.
This item is currently out of stock.
The CORE™ Protection System uses a combination of rigid coroplast, patented bowed inserts, and fully-surrounding high density foam to accommodate and snugly protect laptops from impact.
by Theresa (Guest)
May 28, 2014
After having a slight problem with my Wheeled Case, I was in contact with Jane C. from Brenthaven, who blew me away with an amazing gesture - a Broadmore Backpack. Being a frequent career traveler, I finally found the perfect travel bag for my needs. This backpack holds everything I require - 11" MacBook Air (w/ charger), iPhone, B&W Headphones, External HDD, iPod, Earbuds, Flash drives, Moleskin notebook, and a few other things, along with a change of clothes and my shaving kit. It all fits great, and I am able to carry it comfortably in my travels. By far the BEST backpack I have ever owned, and ever will own. Stylish, well-made and best of all, it's a Brenthaven!! HIGHLY RECOMMENDED!! On top of it all, the BEST customer service you will ever encounter.. what more could you ask for?
by Richard (Guest)
July 22, 2013
I'm a partner in MasterCoaches where we coach leaders committed to creating great places to work and high performing cultures. So I have high standards with companies and mostly I'm disappointed. When my beloved Brenthaven laptop backpack was finally tearing in one too many places, I didn't really expect much despite the lifetime guarantee, since it was about 12 years old and I'd long ago filed away the receipt.
But you quickly offered me options regarding my irreparable bag, which was the first positive. Browsing through the upgrades since mine was made the
closest I could find to my old one were the Prostyle Backpack-XF and the Broadmore. I wanted a bag I could bring into a boardroom so I preferred the
Broadmore (which I discovered later wasn't in the offer).
The website said no expected deliveries for this bag for another month so I
thought I'd call your retail store and get more information. Lynn the
salesperson was awesome, had two in stock and explained the differences. A day later Barbara in customer service (always accommodating and prompt communicating) managed to work it out.
By now you already had me, but your amazing service continued to dazzle. Rather than wait a month I called the store back and got the manager, Theresa, only she couldn't process the code I had. But rather than give up, she rose to the occasion, contacted Barbara, and found a way to make it work.
You already had a raving fan. But wait! There's more! By then it was too late to ship out on a Friday afternoon (and Monday was fine). But then I get
an email from Theresa telling me she shipped it that day! Now you had a customer for life, delighted about your consistent over-delivering. Until I
was compelled to check your mission statement and discovered that these are the bold promises you make and deliver on every day!
It's rare for me to find a company that makes both a great product and bold promises and walks it's talk. You're forever a part of my tribe. And a
model for how business could be. Thanks! You know I'll be spreading the word!
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